1. Overview We strive to ensure customer satisfaction with our products and services. If you are not completely satisfied with your purchase, you may be eligible for a refund under the terms outlined below.

2. Eligibility for Refunds Refunds may be granted under the following conditions:

• The request is made within [X] days of the purchase date.

• The product is unused, in its original condition, and accompanied by proof of purchase.

• Services that have not yet been rendered or initiated.

3. Non-Refundable Items The following items are not eligible for refunds:

• Downloadable digital products.

• Customized or personalized items.

• Services that have been fully or partially completed.

• Items purchased on sale or clearance.

4. Refund Process To request a refund, please follow these steps:

1. Contact our support team at [support email] with your order details.

2. Provide a reason for the refund request and any supporting documentation.

3. Our team will review your request and respond within [X] business days.

If your refund is approved, it will be processed within [X] days using the original payment method.

5. Late or Missing Refunds If you have not received your refund within the stated timeframe, please:

• Check your bank or payment provider for updates.

• Contact your bank or payment provider as processing times may vary.

• If the issue persists, contact our support team at [support email].

6. Changes to the Refund Policy We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

For any questions or concerns, please reach out to our support team at [support email].